How Darrell built an 83% repeat and referral business
Darrell didn't want churn. He wanted loyalty. After launching Move, he built a brand that drives long-term client relationships.
Overview
Darrell didn't want churn. He wanted loyalty. After launching Move, he built a brand that drives long-term client relationships.
Results
Key results from Move.
- 83% — Repeat and Referral Rate
- ✓ — Relationship-Led Growth Model
- ✓ — Sustainable Long-Term Pipeline
Challenges
Own the client journey. Brand consistency. Focus on lifetime value. Lifestyle shift. Community impact
In their words
"Most agents chase new leads. We built a business where clients come back." — Darrell, Move
About Ownly
Ownly is the real estate branding platform for top-performing New Zealand agents — bespoke brand, technology, supervision and ongoing support.
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Ownly Limited — serving real estate agents across New Zealand. Member of REINZ.